Bird

BirdThe world’s largest omnichannel communications platform

Bird is the world's largest omnichannel communications platform, connecting businesses to customers across any channel with the right context. Trusted by nearly 20,000 customers worldwide.

Bird screenshot

Bird

Bird is an AI-first CRM that helps marketing, service, and engineering teams create personalized interactions to drive customer growth.

Product Highlights

  • Cross-Channel Integration: Bird provides a unified platform for all your communication channels, like email, SMS, and WhatsApp, to create seamless experiences.
  • AI-powered: Bird uses AI to make your communication smarter and more effective, analyzing customer behavior and delivering personalized recommendations.
  • Data Leverage: Bird helps you gather data from all your channels to give you a holistic view of customer behavior and enhance your campaigns.

Use Cases

  • Marketing: Use Bird to create personalized marketing campaigns on email, WhatsApp, and SMS, and tailor customer journeys through interactive flows.
  • Service: Bird helps deliver fast customer support with intelligent chatbots, unified inboxes, and optimize agent productivity.
  • Payments: Use Bird to accept payments securely across all channels, offering features like recurring payments and payment links.

Target Audience

Bird is ideal for businesses looking to improve their marketing and customer service efforts, leveraging the power of AI to create personalized customer experiences.