Hatch

HatchSMS for Contact Centers

Boost your contact center with Hatch, a powerful SMS business messaging platform designed to enhance team communication and engagement.

Hatch screenshot

Hatch

Hatch turns conversations into revenue with AI agents that converse, qualify leads, and schedule appointments, all in 67% less time.

Product Highlights

  • Custom Conversations: Build custom AI agents to interact with your customers and deliver a personalized experience.
  • Full Control: Have complete control over your bots, with the ability to monitor conversations, success rates and response times, and take over at any time.
  • Detailed Reporting: Analyze data, track conversion rates, monitor ROI, and understand how Hatch impacts your business revenue.

Use Cases

  • Customer Service: Provide instant responses to customer inquiries, solve their problems, and improve the customer service experience.
  • Sales: Engage with prospects, qualify them, schedule sales appointments, and increase close rates.
  • Marketing: Engage leads, provide relevant information, and drive them to take action.

Target Audience

Hatch targets sales and service businesses looking to improve customer experience, lower operational costs, and increase revenue.