SeroCustomer onboarding built for B2B SaaS

Sero

Sero helps SaaS companies accelerate time-to-value by managing customer onboarding projects. With Sero, you can track the progress of every project, understand risks, and empower your success and implementation teams to onboard customers efficiently at scale.

Product Highlights

• Real-time Visibility: Get a bird's-eye view of all onboarding projects in one dashboard.
• Complete Control: Define tasks for each project and assign them to team members.
• Data-driven Insights: Understand what's working well, what's not, and improve the onboarding experience.

Use Cases

• Onboarding Project Management: Track the progress of onboarding for all customers.
• Success Team Collaboration: Share all information and reports with the success team.
• Onboarding Experience Optimization: Make onboarding seamless and trouble-free, increasing customer satisfaction.

Target Audience

Sero is designed to help SaaS companies improve their customer onboarding experience, especially success and implementation teams.