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RowBoat LabsLLM Agents for Customer Support

RowBoat Labs offers pre-trained LLM agents for customer support, which continuously learn from usage. Our LLMs are safe and brand-aligned. RowBoat agents seamlessly integrate into your systems and take actions where necessary.

2024-08-14
Active
Early
S24
3
B2B
United States of AmericaAmerica / CanadaRemotePartly Remote
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More About RowBoat Labs

RowBoat - Revolutionizing Customer Support

Transform Your Customer Support with RowBoat

Key Features

  • Pre-trained Expert: Comes equipped with the experience of an expert human agent.
  • Autonomous Actions: Seamlessly plugs into your systems and performs agentic tasks.
  • Continuous Learning: Self-improves to personalize interactions from usage and feedback.
  • Human-level Accuracy: Trained on millions of customer support conversations and improved with self-play.
  • In-built Actions: Comes with a set of pre-defined functions for domain-specific tasks and integrations.
  • Smart Knowledge Retrieval: Utilizes proprietary SmartRAG to access and apply relevant knowledge effectively.
  • Automated Evaluations: In-built evaluation and feedback modules for continuous improvement.
  • User Personalization: Automatically leverages user data to hyper-personalize every interaction.
  • Interaction Insights: Provides insights from customer interactions to help improve your support strategies.

Use Cases

  • Customer Support: Enhance your customer support with human-like accuracy and efficiency.
  • E-commerce: Provide personalized shopping assistance and post-purchase support.
  • Healthcare: Offer patient support and information with high accuracy and empathy.
  • Finance: Assist customers with financial queries and transactions securely.
  • Telecommunications: Manage customer inquiries and technical support seamlessly.

Pricing

RowBoat offers flexible pricing plans tailored to your business needs. Contact us for a customized quote that fits your requirements.

Teams

RowBoat's dedicated teams are committed to delivering top-notch customer support solutions. Our experts continuously work on improving the LLM agents to ensure they are accurate, brand-aligned, and personalized to meet your business goals.