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ScreenAsk

Capture facilmente telas e áudios, oferecendo contexto visual imediato para uma resolução de problemas mais rápida e eficiente.

ScreenAsk oferece gravações de tela grátis para suporte ao cliente. Resolva tickets mais rápido, entenda problemas visuais e integre com Slack, Zapier e mais. Sem necessidade de instalação.

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Mais sobre ScreenAsk

ScreenAsk

ScreenAsk is a tool that provides free screen recording links for customer support. It allows you to collect screen recordings from your customers to solve tickets quickly. Improve your customer support and reduce resolution times.

  • One-click screen recording:Customers record their screens with a single click, eliminating the need for installations or downloads. This simplifies the process and saves time.
  • Instant issue understanding:See exactly what the customer is experiencing in HD video, including screen capture, audio recording, and system information. Resolve issues faster with complete context.
  • Integrations for streamlined workflow:Integrates with Slack, Zapier, and other platforms to provide notifications and automate workflows. Connect with the tools you already use to speed up your workflow.
  • Customizable recording settings:Adjust settings such as time limits, alerts, and branding to tailor the recording experience. Customize the widget to match your brand and needs.
  • Shareable recording links:Send links via email, chat, or support messaging to easily collect recordings. No customer account or download is required.
  • Embeddable widget:Embed the widget directly into your product, allowing customers to record without leaving your application. It's simple, lightweight, and fast.
  • AI-powered summaries:Get transcriptions and AI-generated summaries of recordings to quickly understand the issue. Save time by quickly grasping the core problem.

By choosing ScreenAsk, you'll transform your customer support. Resolve issues faster, improve understanding, and streamline your workflow. With its ease of use and powerful features, you can confidently enhance your customer experience and boost your team's efficiency.