Inbox by VanillaFree customer support software

Vanilla Inbox - Free Customer Support Software

Manage Support Tickets and Customer Communication Seamlessly

Key Features

• Unified inbox for managing support tickets and customer communication
• Assign tickets to teammates for efficient collaboration
• Create internal notes for team-only messages
• Custom shortcuts to perform routine tasks faster

Use Cases

• Customer support for startups and enterprises
• Sales communication management
• Team collaboration on customer issues
• Bug tracking and resolution

Pricing

• Vanilla Inbox: Free forever
• Hubspot: $20/user/month
• Helpscout: $20/user/month
• Zendesk: $55/user/month

Teams

Vanilla Inbox is designed to make collaboration easy. Assign tickets, create internal notes, and use custom shortcuts to streamline your workflow. Perfect for teams looking to enhance their customer support and sales communication without any cost.