Fogbender
Fogbender is a customer support tool designed specifically for B2B companies that aims to improve team communication and collaboration, ensuring a seamless and fast customer experience.
Product Highlights
- Team Messaging: An embeddable widget that allows direct communication between customer teams and support agents.
- Agent App: A tool specifically designed for managing communication between vendor and customer teams in B2B environments.
- Ticket Management: Link customer support conversations to tickets in your developer-facing issue tracking system - Jira, Asana, GitHub, GitLab, Height, Linear, etc.
Use Cases
- Improved Communication: Enhance communication between support teams and customer teams.
- Increased Efficiency: Reduce duplicate work and increase efficiency through direct communication.
- Enhanced Customer Satisfaction: Improve customer experience by resolving issues quickly and efficiently.
Target Audience
B2B companies looking for customer support solutions that facilitate communication between their teams and customer teams.
