Help ScoutStreamline customer support with a shared inbox, live chat, and self-service tools.

Help Scout is a customer support platform offering a shared inbox, live chat, knowledge base, and self-service tools. Its intuitive interface and focus on personal touch make it a favorite for teams seeking improved efficiency and customer satisfaction.

Shared Inbox

Live Chat

Help Center

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Help Scout

The simple and powerful customer support platform that keeps your team in sync with a shared inbox, chat with customers live, and create your own help center - all in one place.

Product Highlights

Shared Inbox: Allows all support team members to access and respond to all messages from one place.
Live Chat: Offers the ability to talk to customers live in real time.
Help Center: Enables the creation of a knowledge base that customers can use to find answers to their questions.

Use Cases

Customer Support: Provides an all-in-one solution for all customer support needs.
Email Management: Offers easy and efficient management of your support team's inbox.
Customer Experience Enhancement: Helps improve customer experience by providing quick and effective support.

Target Audience

Help Scout is suitable for companies focused on providing excellent customer service, such as SaaS companies, e-commerce businesses, and other service-oriented companies.