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Invitae Gia® Chatbot: Genetic Information Assistant

Introduction

Invitae Gia® is a HIPAA-compliant clinical chatbot designed to facilitate virtual conversations with patients, including the intake of family history and automatic delivery of genetic test results. Gia simplifies the process of offering genetic testing, making it accessible and efficient for both patients and clinicians.

Key Features

• Virtual Intake: Gathers personal and family history through a virtual chat.
• Pre-Test Education: Guides patients through pre-test education from the comfort of their home.
• Clinical Summary: Provides clinicians with a summary note and patient eligibility for genetic testing.
• Automated Ordering: Populates order forms with patient information for easy test selection and electronic signing.
• Results Delivery: Automatically returns results and facilitates appointments with genetic counselors when appropriate.
• Patient Interaction: Over 100,000 patients have interacted with Gia, with a 92% satisfaction rate.

Use Cases

• Patients with Cancer: Identify patients who may benefit from germline genetic testing, collect family history, answer questions, and facilitate appointments with genetic counselors.
• Patients at Increased Risk for Cancer: Provide breast cancer risk assessments, collect family history, answer questions, and facilitate appointments with genetic counselors.
• Results Delivery: Gia can walk patients through their genetic test results or schedule them for a call with a genetic counselor.

Pricing

Gia is available for patients and clinicians in the US. For detailed pricing information, please contact Invitae directly.

Teams

Gia is designed by genetic experts and is used by some of the top academic health systems in the US. The chatbot is tailored to provide high-quality interactions without sacrificing the personal touch, ensuring that patients receive comprehensive and understandable genetic information.