CohereSupport automation that's actually intelligent

Cardina Cobrowse | Visually guide customers over phone or live chat

Introduction

Cardina Cobrowse allows you to see, draw on, and cobrowse your customer’s screen without them needing to lift a finger. With just one click, you can provide seamless support without the need for downloads or meeting links.

Key Features

• Instant Connectivity: One-click access to customer screens.
• Drawing Tools: Highlight areas on the customer’s screen.
• Screen Sharing: Share your screen with customers.
• Remote Control: Take control of the customer’s screen with permission.
• Session Recording: Record and replay sessions for training and review.
• Data Masking: Mask sensitive data to ensure privacy.
• Compliance: SOC 2 Type II, GDPR, CCPA, HIPAA compliant.
• Integration: Works with all devices and web technologies.

Use Cases

• Customer Support: Resolve issues 41% faster by seeing and controlling customer screens.
• Sales: Boost first-contact resolutions by 47% and convert leads into customers.
• Training: Help agents learn by reviewing past sessions.
• Onboarding: Simplify the onboarding process for new users.
• Compliance: Ensure agents access sensitive data only with customer consent.

Pricing

Simple, transparent pricing for startups to enterprises. Start with our free plan with no credit card required. Upgrade as your needs grow.

Teams

Cardina is trusted by the world's most ambitious CX teams. Our platform is designed to help your team provide cutting-edge support, improve customer satisfaction, and reduce resolution times. Our team is always ready to provide friendly and helpful service.

Ready to get started? Create an account instantly and supercharge how you help customers. Get started on our free plan with no credit card required.