HatchSMS for Contact Centers

Hatch | Turn Conversations into Revenue

Introduction

Hatch is a contact center communication platform designed for sales and service teams, leveraging AI to streamline and enhance customer interactions. With Hatch, you can turn every conversation into a revenue opportunity while saving time and reducing overhead costs.

Key Features

• Automated Text and Reporting: Streamline communication with automated text messages and detailed reporting.
• Custom AI Bots: Create AI agents with specific personas and directives to handle customer interactions.
• Multi-Channel Communication: Engage customers via text, email, and voicemail.
• Templates and Campaigns: Utilize pre-built templates and campaign sequences for effective messaging.
• CRM Integration: Seamlessly connect with top CRMs and lead sources.

Use Cases

• Lead Engagement: Instantly engage every lead to maximize conversion rates.
• Appointment Setting: Automate the process of booking appointments with potential customers.
• Customer Follow-Up: Ensure no customer is left unattended with automated follow-ups.
• Unengaged Contact Revival: Re-engage contacts who have gone cold with personalized messages.
• Customer Support: Provide quick resolutions and personalized attention to customer inquiries.

Pricing

Hatch offers flexible pricing plans tailored to meet the needs of different businesses. Contact us for a detailed quote and to find the plan that best suits your requirements.

Teams

Hatch is built for efficiency, allowing your team to focus on strategic growth rather than repetitive tasks. AI agents handle the grunt work, enabling your human team members to employ their true talents and accomplish more gratifying work in less time.

• Custom Campaigns: Design multi-touch messaging campaigns using text, email, and voicemail.
• Shared Workspaces: Track, share, and assign conversations in visual, pipeline-style boards.
• Unparalleled Targeting: Create granular audiences and campaigns tied to real-time contact activity.
• Seamless Integration: Connect directly to your CRM and lead sources to eliminate hours of list creation.

Turn every conversation into revenue with Hatch AI. Book a demo today and see how Hatch increases revenue while decreasing costs.