AssemblyContextual Code Search for engineering teams

Assembly - A Unified Sales & Support Co-pilot for Developer-Facing Teams

Instantly Answer Technical Questions, Analyze User Feedback, and Track Customer Activity

Key Features

• Auto-Resolution: Instantly answer technical questions from any resource including documentation, GitHub issues, tickets, and more directly in your customer channels.
• Close the Loop: Track the full lifecycle, from issue to resolution, of all customer questions, feedback, or bugs in a single system.
• Universal Integration: Use Assembly in Slack, as a search bar over documentation, a chat widget, or as an extension of over 40+ apps like Zendesk or Intercom.
• Omnichannel Support: Manage your customers in Slack, Discord, Email, and more in one place.
• Micro Automations: Create a Linear ticket or GitHub issue from conversations in Slack, Discord, or email with a single click.
• Product Discovery: Analyze and get insights from all the feedback, requests, and issues received across your entire system in one tool.

Use Cases

• Customer Support: Instantly respond to customer queries using your knowledge base and escalate issues to the right person.
• Product Management: Track and analyze user feedback and feature requests to prioritize development.
• Development Teams: Seamlessly integrate with tools like GitHub and Linear to manage issues and tickets directly from communication channels.
• Sales Teams: Use insights from customer interactions to improve sales strategies and customer engagement.

Pricing

Assembly offers flexible pricing plans tailored to the needs of fast-growing teams. Contact us to schedule a demo and get a customized quote.

Teams

Assembly is designed for developer-facing teams, providing a unified tool to streamline customer support, product management, and development processes. With seamless integrations and powerful features, Assembly helps teams work more efficiently and effectively.