2022-03-25
Active
Early
W22
2
B2B
United States of AmericaAmerica / CanadaRemoteFully Remote
Sero screenshot
More About Sero

SeroHome - Customer Onboarding for B2B SaaS

Revolutionize Your Customer Onboarding Process

Key Features

  • Simple Customer View: Intuitive interface for seamless collaboration.
  • Easy Customer Access: Passwordless magic links and product embedding.
  • Task Types: Specialized tasks for forms, call scheduling, file uploads, training, and more.
  • Task Dependencies: Sequential task launches to prevent customer overwhelm.
  • Automated Trainings and Follow-ups: Consistent customer experience with automated repetitive tasks.
  • Training Paths: Customizable paths to ensure quick customer adoption.
  • AI Powered Emails: Automated project updates, task assignments, and follow-ups.
  • CRM Sync: Automatic project launches and CRM synchronization.
  • Slack Actions: Critical alerts, project updates, and customer replies directly from Slack.
  • Repeatable Templates: Time-saving, battle-tested templates for different customer segments.
  • Weekly Reports: Key insights every Monday to prioritize your week.

Use Cases

  • Customer Success Teams: Streamline onboarding processes and enhance customer satisfaction.
  • Implementation Teams: Efficiently manage and track project progress.
  • Sales Teams: Seamlessly transition closed deals into active projects.
  • Support Teams: Provide high-touch support at scale.

Pricing

Flexible pricing plans tailored to your business needs. Contact us for a detailed quote and to book your demo.

Teams

SeroHome is trusted by leading customer success and implementation teams to deliver rapid, scalable onboarding experiences. Collaborate with customers like never before and convert onboarding into a competitive advantage. Start today and see the difference.