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Upsend - Trust & Safety for Online Dating

The Trust And Safety Co-pilot for Online Dating

Key Features

• Contextualized Incidents: Efficiently manage user reports and AI threat detections with varying risk levels, while preserving context for enforcement decisions in a privacy-sensitive manner.
• Comprehensive Data Analysis: Visualize incidents to identify patterns of violations and track key metrics that highlight the positive impact of your trust and safety initiatives. Measure user perceptions of trust and safety on your platform, and leverage data-driven insights to guide policy updates effectively.
• Proactive Threat Detection: Upsend proactively detects emerging threats and enables timely policy updates. It continuously classifies similar threats to ensure ongoing protection.
• AI for Detecting Online Dating Threats: Identify specific threats, including phishing, sexual assault, and other risk vectors, using our contextual AI classifiers. These threats are prioritized in the queue based on the assigned risk level, ensuring timely and effective response to affected users.
• Centralized Data Warehouse: Store all data relevant for Trust and Safety investigations in one place, minimizing reliance on other teams. Automated facial and image blurring with PII redaction to maintain user privacy.

Use Cases

• Incident Management: Efficiently handle user reports and AI-detected threats with varying risk levels.
• Data Visualization: Identify patterns of violations and track key metrics to measure the impact of trust and safety initiatives.
• Policy Updates: Use data-driven insights to guide effective policy updates.
• Threat Detection: Proactively detect and classify emerging threats to ensure ongoing protection.
• Privacy Maintenance: Store and manage trust and safety data with automated privacy measures.

Pricing

Upsend offers flexible pricing plans tailored to the needs of different organizations. Contact us for a customized quote that fits your specific requirements.

Teams

Upsend is designed to support trust and safety teams by providing a centralized platform for managing incidents, visualizing data, and enforcing policies. Our solution minimizes the need for cross-team dependencies, allowing your team to focus on making informed decisions quickly and efficiently.