CX GenieTransform customer support with no-code AI-powered solutions

CX Genie | Achieve 24/7 Customer Support Excellence with AI

Introduction

CX Genie is your all-in-one AI-driven customer support solution designed to enhance engagement, satisfaction, and automate responses. With CX Genie, deliver seamless, 5-star multi-channel support, boost customer engagement, and drive business growth effortlessly.

Key Features

• AI Chatbots: Enhance customer engagement and satisfaction with smart, automated responses.
• Help Desk: Manage agent teams, assign tasks seamlessly, and interact with customers more effectively.
• Workflow: Create personalized, human-like chatbot conversations with easy drag-and-drop design—no coding needed.
• Product Data Sync Up for Ecommerce: Automate responses and enhance customer satisfaction.
• Ticket Management: Efficiently handle and resolve support tickets.
• Whitelabel for Agencies: Customize and brand the chatbot for agency use.

Use Cases

• Customer Support: Provide 24/7 support, reducing operational costs and improving customer satisfaction.
• Ecommerce: Automate responses to common queries, enhancing the shopping experience.
• Agencies: Offer branded chatbot solutions to clients, improving service delivery.
• Internal Help Desk: Streamline internal support processes, improving efficiency and productivity.

Pricing

Monthly Plans

• Basic: Always Free

  • 1,000 conversations/month
  • Max 1 team member
  • Max 1 chatbot
  • 20 documents for AI Knowledge
  • Hybrid chat mode for agent with AI recommendation

• Premium: $14.99/month

  • 5,000 conversations/month
  • Max 5 team members
  • Unlimited chatbots
  • 100 documents for AI Knowledge
  • Install chatbot on mobile app

• Pro: $24.99/month

  • 30,000 conversations/month
  • Max 30 team members
  • Unlimited AI knowledge updates
  • Usage reports
  • API access
  • Live Chat technical support

• Enterprise: Custom Pricing

  • 30,000 conversations/month

  • 30 team members

  • Custom AI Training Model
  • On-premise solution
  • SAML SSO
  • Audit logs
  • 24/7 Ticket Support

Teams

CX Genie is designed for businesses of all sizes, from startups to enterprise-level organizations. Our platform replaces multiple tools with one integrated solution, offering high customization to fit unique business needs. Leverage advanced AI to deliver smarter, faster, and more accurate customer support, ensuring your team can focus on complex issues while the AI handles routine queries efficiently.

Join over 10,000 users across various industries and experience the future of customer support with CX Genie.