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Percept.AIAI support agent for your business that actually works

Artificial intelligence for modernized customer support. We provide end-to-end AI-powered solutions for business to connect with and support their customers. By leveraging the state of art deep learning and natural language processing technology, we make the customer support teams more intelligent and efficient.

2017-05-03
Acquired
Early
S17
7
B2B
United States of AmericaAmerica / CanadaRemotePartly Remote
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More About Percept.AI

Percept AI | Empower Customer Service with Artificial Intelligence

Revolutionize Your Customer Support

Key Features

  • Tailored AI Agent: Reduce your team’s workflow by up to 60% with a customized AI agent.
  • 24/7 Intelligent Automation: Serve as the first tier of your customer service workflow with non-stop coverage.
  • Enhanced Customer Experience: Combine the best of machine and human intelligence to delight every customer.
  • Turnkey AI Solution: Parse past customer communication data to mimic your best agent with no coding required.
  • Seamless Integration: Easily integrate with your chat and ticketing platform for a holistic view of customer insights.
  • Workflow Augmentation: Integrate into your existing support stack or CRM to enhance your workflow.

Use Cases

  • Redundant Ticket Reduction: Free your team from repetitive requests, allowing them to focus on complex and value-added issues.
  • Instant Order Tracking: Provide instant answers to common queries like "Where is my order?".
  • Delayed Delivery Management: Address customer concerns about delayed deliveries efficiently.
  • Self-Service Layer: Empower customers with AI-powered self-service across different channels.

Pricing

Percept AI offers flexible pricing plans tailored to your business needs. Contact us for a customized quote that fits your specific requirements.

Teams

Percept AI is designed to support teams of all sizes, from small businesses to large enterprises. Our AI solutions help streamline workflows, reduce redundant tasks, and enhance overall customer satisfaction, allowing your team to focus on delivering exceptional service.