Infer.so automates voice conversations and carries out actions like any sales or customer support agent. It can be integrated with your dailer and CRM, to query information automatically and answer questions about your product or resolve a customer query in realtime. It can further carry out actions to send emails, sms or help customers with payment. Infer’s voice agents are personalised i.e. it has infinite memory so if a customer calls back for a follow up, it can continue the conversation from the point of drop off increasing efficiency and improving customer satisfaction.
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