Cognitive CallsAutomate all your calls with AI.

Cognitive Calls | Voice AI via Phone and Web

Revolutionize Your Communication with Cognitive Calls

Cognitive Calls leverages advanced AI, machine learning, and natural language processing to create human-like conversations through phone and web. Our platform is designed to automate repetitive tasks, enhance customer interactions, and streamline business processes.

Key Features

• Call Management: Assign phone numbers, import/sync contacts, and manage scheduled calls effortlessly.
• Customer Interaction: Interactive support agents, advanced call routing, and integration with knowledge bases.
• Integration Capabilities: CRM, appointment scheduling, survey software integrations, and access to call transcripts and recordings.
• Custom Functions: Custom functions and webhooks, automatic sentiment analysis, and call/contact scoring.
• Advanced Evaluations: Custom evaluations and large language models (LLM) for information extraction.
• Voice Interface Integration: Add voice interfaces to software via phone, web, or mobile applications.
• Real-Time Analytics and Reports: Monitor campaigns in real-time and generate detailed reports.
• In-Browser Call Embed (WebRTC): Embed audio-video features into websites or apps with customizable branding.
• Security and Privacy: Manage opt-outs, remove or anonymize end-user data, ensuring compliance with privacy regulations.
• Built-in Evaluations: Conduct sentiment analysis to gauge the emotional tone of interactions.

Use Cases

• Customer Support: Improve customer support with intelligent inbound call handling.
• Appointment Scheduling: Streamline appointment scheduling with automated voice interactions.
• Technical Support: Offer round-the-clock technical support with AI-driven troubleshooting.
• Real Estate: Handle inquiries about property listings and schedule viewings.
• Hospitality: Manage room reservations and provide information about hotel amenities.
• Insurance: Manage claims processing and provide information on insurance policies.
• Surveys: Conduct automated surveys to gather valuable feedback.
• RSVPs: Simplify the process of collecting RSVPs for events.
• Sales Follow-Up: Ensure timely and effective follow-up with potential customers.
• Recruiting Follow-Up: Streamline recruitment processes with automated follow-up calls.
• Debt Collection: Automate debt collection processes with respectful interactions.
• Telehealth Check-Ins: Enhance patient care with automated telehealth check-ins.
• Reminders: Automate outgoing reminder calls for appointments and events.
• Alerts: Receive alerts for critical situations like server downtime.
• Voice Assistants: Integrate customizable voice assistants into applications.
• Learning Apps/Exam Taking: Enhance learning apps with voice interactions.
• Role-Playing Scenarios: Use voice AI for role-playing scenarios in training programs.
• Ecommerce: Assist customers with their shopping experience.
• Drive-Through Systems: Enhance drive-through ordering systems with voice AI.
• Automotive Systems: Improve automotive systems with voice-activated controls.
• Robotic Controls: Integrate voice AI into robots for better interaction and control.

Pricing

Cognitive Calls offers flexible pricing plans tailored to your business needs. Contact us for a detailed quote and to learn more about our pricing options.

Teams

Cognitive Calls is designed to support teams of all sizes. Our platform automates routine interactions, freeing up valuable time for your team to focus on more meaningful and engaging work. This not only improves job satisfaction but also enhances overall productivity and efficiency.

Ready to transform your business communications? Contact us today to learn more about how Cognitive Calls can help you achieve your goals.