FragmentSupercharge your Backoffice Operations

Fragment – Supercharge Your Back-Office Operations

Introduction

Fragment is a powerful browser extension designed to streamline and enhance your back-office operations. It guides analysts through tasks seamlessly while allowing managers to control dispatch logic and monitor performance and SLAs.

Key Features

• Seamless Task Navigation: Fragment inserts a guiding banner into your back-office tools, ensuring analysts effortlessly navigate tasks throughout the day.
• Measure & Control: Automatically measure processing and lead times. Dispatch tasks to your analysts with priority rules.
• Zero Engineering Setup: Our white-glove service ensures zero engineering time required on your end. Get up and running in production within just a couple of hours.
• Effortless Onboarding: Start optimizing your back-office operations instantly with our easy onboarding process.
• Integrations: Compatible with HubSpot, Zendesk, Zapier, n8n, Make, API, and Webhooks.

Use Cases

• Task Management: Efficiently guide analysts through daily tasks, reducing errors and increasing productivity.
• Performance Monitoring: Track and improve processing and lead times to enhance overall efficiency.
• Cost Reduction: Implement Fragment to reduce operational costs and improve conversion rates.
• Operational Control: Managers can easily dispatch tasks and set priority rules to ensure critical tasks are handled promptly.

Pricing

Fragment offers flexible pricing plans tailored to meet the needs of various business sizes and requirements. Contact us for a detailed quote and to find the best plan for your organization.

Teams

Fragment is designed for both analysts and operations managers:

• Analysts: Benefit from seamless task navigation and reduced task completion times.
• Operations Managers: Gain control over task dispatching, monitor performance metrics, and improve overall operational efficiency.

Book a demo today to see how Fragment can transform your back-office operations.