Fin AI CopilotAn AI assistant for every support agent

Fin AI Copilot | The Personal AI Assistant for Every Support Agent

Introduction

Fin AI Copilot is a revolutionary AI-powered assistant designed to enhance the efficiency and productivity of support agents. By providing instant, accurate answers and automating time-consuming tasks, Fin allows agents to focus on building deeper customer relationships.

Key Features

• Instant Answers: Resolves 50% of support volume instantly.
• Omnichannel Support: Engage with customers across multiple platforms.
• AI-Enhanced Inbox: Boost productivity with an AI-powered inbox.
• Optimized Ticketing: Efficiently resolve complex issues.
• AI Insights & Reporting: Performance-boosting optimization tools.
• Automated Workflows: Scale operations with a visual builder.
• Outbound Messaging: Proactively address known issues and reduce volume.
• Multilingual Capability: Support for multiple languages.
• Content Syncing: Integrate with Notion, Guru, Confluence, and more.

Use Cases

• For Customers: Deliver instant service and exceptional experiences.
• For Support Agents: Become an AI-powered expert with Fin's assistance.
• For Support Leaders: Empower your team with tools and insights.
• Company Sizes: Suitable for mid-market/enterprise, small businesses, and early-stage companies.
• Industries: Ideal for financial services, e-commerce, software and technology, and healthcare.

Pricing

Fin AI Copilot offers flexible pricing plans tailored to meet the needs of different business sizes and industries. Contact sales for a customized quote or start a free trial to experience the benefits firsthand.

Teams

Fin AI Copilot is part of Intercom's comprehensive, AI-first customer service platform. It integrates seamlessly with other tools such as tickets, phone, and a collaborative shared inbox to create a unified support experience. Our team is dedicated to continuously improving Fin, ensuring it gets better every single day.