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FlyflowAI-powered phone support that beats IVR and human agents

"Flyflow is miles better than Twilio IVR" - Digital Marketing Customer Flyflow brings your brand to life with human-like AI support agents. When human agents are not available or affordable, our customers use Flylow-powered voice support to answer their customers’ questions. We provide AI trained on company-specific knowledge, triggers to escalate to human-agents, automatic actions (like email and scheduling), and best-in-class conversation quality. How are we different? (1) Incredibly easy to set up: get up and running in under an hour with a phone number your customers can call right away. (2) Configurable: get access to all the knobs and dials so that you can create an experience that feels natural to your customers (3) Best-in-class conversation quality: end-pointing, interruption handling, and latency reduction all built in-house (4) Easy transition from IVR and call-center support: purpose-built for use cases like customer support and lead qualification

2024-06-20
Active
Early
S24
2
B2B
United States of AmericaAmerica / Canada
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More About Flyflow

Flyflow: Build the Best Conversational Voice AI

Introduction

Flyflow offers a speech-in, speech-out API designed to help you create the voice AI product of your dreams. Whether you need support agents, receptionists, companionship apps, or more, Flyflow has you covered.

Key Features

  • Next-Generation Support Powered By AI: Train your agent on your own internal documentation using our pre-built connectors for RAG.
  • Escalate Callers: Automatically escalate calls to either your call center agents or voicemail depending on the time of day.
  • AI Voicemail: Replace your voicemail inbox with AI agents that can answer customer support queries.
  • Track Caller Satisfaction: Automatically track customer satisfaction over time with Flyflow's AI.
  • Analyze Call Recordings: Automatically record calls for later analysis.
  • Tailored Integrations: Integrate directly with your helpdesk and support software.
  • Fast Response Times: Experience response times of under 500ms with our proprietary custom models and streaming infrastructure.
  • Customizable Personality: Tune the AI's personality to any use case.
  • Natural Conversation Interruption Handling: Flyflow's agents respond naturally as a human would in conversation.
  • Human-like Voice Options: Choose from over 20 human-like voice options.
  • API-First: Build on robust API infrastructure designed for the automatic creation of thousands of agents.
  • Advanced Webhooks: Receive callbacks for any action that happens on calls, such as triggering calendar invites or credit card payments.

Use Cases

  • Support Agents: Enhance your customer support with AI-driven agents.
  • Receptionists: Automate your front desk with intelligent voice AI.
  • Companionship Apps: Develop apps that provide companionship through natural conversation.
  • Voicemail Replacement: Use AI to handle voicemail and respond to customer queries.
  • Call Analysis: Record and analyze calls for quality and training purposes.

Pricing

Flyflow offers flexible pricing plans tailored to your needs. Contact us for a detailed quote and to find the plan that best suits your business.

Teams

Flyflow is built by a team of experienced developers who previously scaled API infrastructure at Coinbase to hundreds of millions of users. Our team is dedicated to providing a robust, scalable, and high-performance voice AI solution.

Book a demo today to see how Flyflow can transform your business operations.