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DodoAI Receptionists for Medical Front Desks

Dodo provides AI Receptionists tailored for medical practices, starting with vet clinics. Every third veterinary receptionist leaves their job each year. At the same time, the pandemic caused a pet boom, leading to a record demand for vet services. Facing understaffed and undertrained support, clients spend an average of 67% of their call time listening to hold music and phone trees (“press 1 for x”). While waiting to be connected, they take their business elsewhere. We built the first voice agent specifically for vets, finetuned on veterinary knowledge and trained on protocols taken directly from receptionists’ manuals, which often span multiple binders. It answers every call, addresses customer inquiries, and interacts with internal practice software to update patient files, manage schedules, and execute necessary administrative tasks.

2024-08-07
Active
Early
S24
3
Healthcare
United States of AmericaAmerica / Canada
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More About Dodo

Dodo - Veterinary Front Desk Assistant

Revolutionizing Veterinary Reception with AI

Key Features

  • Instant Call Answering: Never miss a client call with our 24/7 AI receptionist.
  • Appointment Scheduling: Efficiently balance new and existing appointments.
  • Personalized Service: Access patient information directly from your PMS.
  • Prescription Refills: Generate more Rx refills effortlessly.
  • Client Registration: Simplify the sign-up process without redirecting to your website.
  • Emergency Routing: Automatically detect and forward emergency calls.

Use Cases

  • Veterinary Clinics: Streamline front desk operations and improve client satisfaction.
  • Emergency Services: Ensure critical calls are handled promptly.
  • Prescription Management: Increase efficiency in managing prescription refills.
  • Client Communication: Maintain seamless communication with clients regarding appointments and services.

Pricing

Our pricing is dependent on the size of your clinic and is charged per call, ensuring cost savings from day one.

Teams

Meet our dedicated team striving to simplify veterinary software:

  • Julius Hillebrand: Sales
  • Dominik Moehrle: Partnerships
  • Tim Reinhart: Technology & AI

Dodo integrates seamlessly with your existing tools, ensuring a unified and efficient practice management system.