Podium is an AI-powered lead conversion platform designed to simplify and enhance business communication for better lead generation, management, and conversion. The platform integrates multiple AI tools to handle different aspects of customer engagement. Its AI Employee handles lead generation, selling, scheduling, and marketing, while the AI Reputation Specialist uses AI to increase online presence and manage reviews on various platforms such as Google and Facebook. Further, the AI Scheduler helps in instantly booking appointments with new leads. Communication is streamlined with features for calling, SMS messaging, and website and social messaging. Podium also features an AI Salesperson, designed to convert leads into sales with its goal-oriented and context-aware approach. Other features include an AI Concierge that can handle common customer queries, a mechanism for smooth handling of payments, routine task automation & integration of various tools. The AI Marketer tool intelligently drives repeat business, and a mobile app ensures management on the go. Podium also offers features to collect customer feedback and deliver personalized interactions.
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