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SensoAI-Powered Knowledge Base for Customer Support

Senso is building an AI-powered knowledge base for customer support, starting in the Credit Union space. Our product reduces contact time by over 10x by enabling support teams to make decisions about customer requests in seconds. Bringing service automation to the financial services industry is a $6B opportunity, and we’re building for all regulated industries where Senso's founders have spent over a decade building enterprise software.

2024-01-05
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W24
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Senso - AI-Powered Knowledge Base

Revolutionizing Service Quality for Credit Unions, Banks, and Traditional Enterprises

Key Features

  • Self-Improving Knowledge Sharing Engine: Continuously enhances information quality and accessibility.
  • Digital Memory from Interactions: Captures insights from customer conversations to optimize resource allocation.
  • Context-Aware Knowledge Orchestration: Customizes granular permissions and improves operational efficiency.
  • Agent Echo: Tracks issues and opportunities across various communication channels.
  • Agent Fetch: Generates and executes policies, procedures, and user guides based on standards.

Use Cases

  • Credit Unions: Improve member satisfaction by providing instant answers to queries.
  • Banks: Enhance decision-making processes and operational efficiency.
  • Traditional Enterprises: Standardize and improve policies, procedures, and user guides.

Pricing

Senso offers flexible pricing plans tailored to the needs of different organizations. Contact us to get a customized quote that fits your specific requirements.

Teams

Senso is designed to support various teams within an organization:

  • Customer Support Teams: Empower staff to make informed decisions quickly.
  • IT Helpdesk: Identify training opportunities and improve response quality in real-time.
  • Management: Gain insights into member behavior and operational performance.

Discover how Senso's AI-Powered Knowledge Sharing Engine can revolutionize your organization. Request to join today and transform your service quality.