ECPower Segment ManagementA digital reality of customer journey map for DTC brands

ECPower | Segments Management & Customer Journey Insights

Maximize lifetime value with customer behavior insights.

Key Features

• Manage Customer Journey: Transform your envisioned 'Customer Journey Map' into a digital reality with our tool. Enjoy intuitive management and monitoring of your customer's journey at every step.
• Manage Customer Segments: Transform your 'list' into a reusable and portable resource across various tools. Organize your segments just like files in folders, enhancing accessibility and efficiency.
• Build Segments with Recipes: Jumpstart your segmentation with over 20 proven strategies, including RFM, cross-buying behavior, customer acquisition, follow-up purchases, and more.
• Gain Deeper Insights into Segments: Easily discover the most popular products, channels, and tags. Break them down by Nth, Month, or Repurchase Counts.
• Track Growth and Revenue Daily: Track the daily progress and historical performance of your segments. Evaluate the revenue generated by segments to gauge the success of your campaigns.
• Sync Segments with Any Tools: Segments in ECPower are automatically synced with assigned Shopify Customer Tag. You can find it on every tool connected with Shopify.
• Know Your Customer Behavior Deeper: Dive into granular insights on customer behaviors and preferences. Analyze their actions to enhance engagement and drive targeted strategies.

Use Cases

• Entrepreneurs: Validate ideas through customer behavior.
• Marketers in charge of acquisition: Optimize customer acquisition from a CLV perspective.
• Marketers in charge of repeat purchase: Sharpen strategies for repeat conversion.
• Marketers in charge of CRM: Digitalize your customer journey map.
• Marketing teams with various tools: Realize collaboration on unified segments.
• Innovative omnichannel merchants: Sharpen the focus of your omnichannel marketing.
• Daily necessities stores: Help you reach out at the perfect moment.
• Apparel stores: Nurture online customers as loyal as offline's.
• Luxury items and gift stores: Remind customers at key moments.
• Stores with a wide range of SKUs: Grasp customers at the level of “selling floor”.
• Cross-border merchants: Adapt to different behaviors across regions.

Pricing

Our Pricing Policy is: Charge for the Power of Segmentation. We charge based on Active Customers - placed order within last 12 months.

• Free: Free Forever, All Stores, All Features, Max 5 Segments
• Paid: $80/month, Active Customer Size: up to 100,000, All Features
• Enterprise: Contact us! Active Customer Size: 100,001+, All Features

Teams

ECPower is loved by customer-driven marketing teams. With over 2M+ active customers retained, 5K+ segments managed every day, and 250+ growing merchants trusting us, ECPower is the go-to solution for managing all segments in one place. Transform your 'list' into a reusable and portable resource across various tools, enhancing accessibility and efficiency.